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Reg No: 228174/076/077
  • +977 9808124443
  • info@universalmarine.com.np
  • Nakkhu, Lalitpur, Nepal
Universal Marine Institute Pvt. Ltd.

Universal Marine Institute Pvt. Ltd.

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Hotel Division

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We are offering a wide range of training on room division and F&B departments, such as Housekeeping Room Attendant, Housekeeping Public Area Attendant, Housekeeping Runners, Laundry Attendant, Front Desk Agent, Bellboys, Guest Relation Agent, Waiters/Waitresses, Hostess, and Barista. The objective of this training is to provide students with the latest job and industry-related information, knowledge, and skills based on their position. Those who will complete the training with us can explore and practice the learned skills anywhere in the world because we set our standard to an international level.

Housekeeping Room Attendant
Housekeeping Public Area Attendant
Housekeeping Runner
Laundry Attendant
• Introduction of hotel industry
• Housekeeping as a career 
• Hospitality etiquettes 
• Housekeeping terminology
• Personal Grooming 
• 7 steps of housekeeping 
• Amenities of housekeeping 
• Housekeeping linen 
• Types of beds
• Types of rooms 
• Housekeeping equipment 
• Chemical handling
• Lost and found handling  
• Room status     
• Segregation of garbage.
• Greeting the guest.
• Telephone etiquettes.
• Introduction of hotel industry
• Housekeeping as a career 
• Hospitality etiquettes 
• Housekeeping terminology
• Personal Grooming 
• 7 steps of housekeeping 
• Amenities of housekeeping 
• Housekeeping linen 
• Types of beds
• Types of rooms 
• Housekeeping equipment 
• Chemical handling
• Lost and found handling  
• Room status      
• Segregation of garbage.
• Greeting the guest.
• Telephone etiquettes

• Position based tasks duty and responsibility.

• Introduction of hotel industry
• Housekeeping as a career 
• Hospitality etiquettes 
• Housekeeping terminology
• Personal Grooming 
• 7 steps of housekeeping 
• Amenities of housekeeping 
• Housekeeping linen 
• Types of beds
• Types of rooms 
• Housekeeping equipment 
• Chemical handling
• Lost and found handling  
• Room status      
• Greeting the guest.
• Telephone etiquettes.
• Room set ups 
• Guest request handling 
• Linen delivery 
• Amenities delivery 
• Position based tasks duty and responsibility. 
• Introduction of hotel industry
• Hospitality etiquettes 
• Housekeeping /laundry terminology
• Personal Grooming 
• Laundry Operation 
• Guest laundry handling 
• In-house laundry handling 
• Uniforms handling 
• Housekeeping linen
• Laundry equipment 
• Chemical handling
• Lost and found handling      
• Segregation of garbage.
• Greeting the guest.
• Telephone etiquettes
• Position based tasks duty and responsibility.

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Contact Information

Nakkhu, Lalitpur, Nepal

Export: +977 1 5591910

 

OR +977 9808124443

info@universalmarine.com.np

+977 9808124443

www.universalmarine.com.np

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